WHAT MAKES OUR CO-OP:
A LETTER FROM THE GM
By Angie Voiles
PFC is at a critical point in its 50+ year history. There are many wonderful things happening at PFC each and every day: conversations between shoppers and staff, new recipes on our hot bar and in our prepared foods section, and collaborations with our local producers and farmers, just to name a few. We also face a continually challenging financial reality (more on that in our Board Treasurer’s note). As we look to our future as a natural foods retail co-op in Ann Arbor, we have a goal of returning to a state of profitability. Member-owners and shoppers can help make that happen by shopping at PFC.Sometimes as a General Manager I feel that it’s my job alone to make our co-op profitable. But I never stay in that space for long because I know this is a unique and beautiful community we all made and are making together. What makes our co-op special is:• The commitment of our staff, their expertise, and their hard work on behalf of the co-op.
• The values and investment of our shoppers and member-owners who appreciate what the co-op represents and what it offers.
• This community that our co-op grew from and continues to support. The community that, in turn, supports the co-op.And I think support is the key here- support, not just serve. We exist as this co-op to support our community and uplift it as we (a cooperative grocery store and community) grow, change, and evolve. This is our thing. An Ann Arbor (and beyond) community thing. Some of us founded it, some grew up in it, some discovered it just recently–but if we want it, we have to show up for it and shop. I’ll come right out and say it: we know it isn’t always the most convenient choice (sorry about the lack of car parking!). But we can’t just turn away and fondly remember good times at PFC. If we want this co-op we have to deliberately choose this co-op. We must use it for it to exist. A saying I’ve heard in the cooperative natural food retail world is: No Margin, No Mission. But I prefer: No Profit, No Impact. I want to make an impact, and I believe co-op shoppers and member-owners do too. Show that an independent, environmentally-conscious, community-owned, values-driven, democratically controlled grocery store is something we as a community value and support. We, store operations staff, are motivated to improve offerings and store experience, engage and interact with our community of shoppers, seek efficiency and improve all the aspects of being great grocers, but we are only part of the equation that results in profitability and a thriving future for PFC. The other part of the equation is you.We need you to choose to spend your grocery dollars at PFC. We need you to engage with and support your communities in doing so as well. We can do this but we need to do it together! Support, shop, and help PFC thrive! |